State Farm® Insurance Agent Ed Buckley

"Michelle is knowledgeable and professional. She followed through on what she said she would do and was easy and pleasant to work with."

"I have been with Ed Buckley for over 20 years. He and his staff provide excellent service and support."

"I wanted to thank Joanna Statefarm Representative in Citrus county Florida for helping me to get my monthly payments down to an affordable price. Thank you for explaining each of the coverages and what they detail what I really need and what I really didn’t need as far as coverage wise."

"Outstanding service. First class, all the way. Highly recommend."

"Samantha Robinson was a delight to work with very efficient very dedicated to her work in finding us the perfect homeowners policy"

"I highly recommend great customer service. If I have a question they’re always answering me!!"

"This company is very awesome they have helped me in a lot of different ways. Every time I have a question always answers… I highly recommend!"

"Kayla is the best! Very attentive and answered all my questions! Was able to save me a ton of money each month and even added more benefits to the package! Will recommend to everyone"

"I just relocated to Homossassa, FL from Queens, NY. The State Farm team was helpful, efficient, and got me the policy bundle I needed for my needs. Very pleased!"

"Samantha Robinson was a huge help in securing homeowners insurance before buying our home. As a first time buyer, there was a lot that we didn't know, and she took so much time to explain everything to us in detail which made all the difference. We did not have the same experience with other agents and really appreciate the friendly, helpful service we received from Samantha!"

"Since 2019, Ed Buckley and his team have diligently managed our insurance requirements. They are attentive and always willing to go the extra mile. Michelle Cote, in particular, is remarkable for her strong work ethic. I am extremely satisfied and would recommend their insurance services."

"Michelle Cote is always friendly and extremely helpful anytime I call or email with questions. Thanks to Michelle, my experience with this office has been smooth and stress free."

"I’ve been with State Farm for 10 years in 3 different states and let me just say , this State Farm is a rip off and now I have to find another insurance company because I’m not going to keep getting over charged for the same policy I already had for a decade !"

"We"ve been With Ed Buckley's Agency for over 24 years, Always had great service, and contacts with agents that are exceptional. I am happy to say SOME things Never Change. We had our recent visit with Michelle Cote, She is extremely knowledgeable, intuitive and helpful. Thank you Michelle, and Ed for always being Exceptional."

"Love State Farm! They always take care of my requests so quickly. And you always feel like a person and not just a number. Thank you!"

"Michelle Cote @ State Farm office in Homosassa office is great on customer service. She help me a couple of times and was always helpful"

"When we started using this office about four years ago, they were pretty good. However that has changed for the worse. They seem to have a lot of staff turnover and never return phone calls or emails. Not sure if the turn over is the reason or just they are overworked. Doesn’t matter. The result is dysfunctional operations. If I wasn’t leaving Florida and canceling all my insurance, I would’ve changed agents because I was tired of having to call or email them and follow up on their mistakes and oversights. Another business becomes mainstream and not taking care of their clients. One fantastic employee was Joanna. She always did as asked and followed through."

"Every 6 months or so I call Ed Buckly's office to compare insurance rates and they never mind my call. They can just pull up my information and updated to give me their rate quote. Well, this time I spoke with an awesome agent Michelle Cote. Michelle delivered excellent service and went above and beyond helping get my previous car insurance cancelled. What I really love is I not only can call to take care of my policies, but I can also just drive over and speak face to face with my agent or anyone in the office. The hometown experience is to me is pleasurable. If you're looking for insurance call Michelle, she's a valuable employee at this office. Highly recommended. REVIEW UPDATE: 5 Stars to 1 and that's generous. Since my glowing review of Michelle and the office I'd like to make you aware of the mess I have dealt with since then. I purchased my policy and I have had nothing but issues with Michelle and State Farm Corp. as well. Note: Only Michelle not other employees at that office. My insurance effective date was listed as the 12th not the 9th which was the date of purchase and effective date. I waited over a month for a correction to my policy date so I would not have a lapse in coverage. My date of insured was incorrect with my new policy, and it cost me over $200 for 3 days of insurance with Nat Gen. My cancellation date and effective date should have been the 9th. So, in a nutshell, I was insured by 2 companies for 3 days. So, Michelle and Kayla from Great Florida were working together to resolve the problem. After over one month and still waiting from my refund from Nat Gen I was willing to chough it up as a loss because I could not get my binder to show the correct date. Nat Gen had collected my monthly payment for my renewal. I had hopes of a timely resolution which after a month of waiting I finally asked Kayla to cancel the policy effective the date Michelle had put on my binder which was the 12th. I decided to speak with Michelle in the office, so she could see my frustration with this whole ordeal. At that time, I explained I was tired of waiting to get my $600 back from Nat Gen because Michelle said that the corporate office was bogged down with policies to correct my date. You know what I find funny, the date you purchase a policy your immediately covered. WOW! At that time, I also asked Michelle to provide proof of insurance to my vehicles finance company so they would not just place their insurance on my vehicle, which would have been a bigger nightmare. Well, Michelle said no problem she would take care of it. FOOL ME TWICE SHAME ON ME. So today, about 2 weeks or so later, I got the email again that they have not received my insurance information. I QUIT and she's the office manager! I will be calling the Crystal River State Farm office Monday to take care of my insurance needs going forward. Advice to self, make sure when someone says, "I will take care of it", have them do it when you're in the office at their desk."

"Michelle has been quick, efficient, knowledgeable and friendly EVERY time we have had questions, concerns or are in need of insurance updates or coverage. She has gone above and beyond reasonable expectations to assure that our needs are met. Her level of expertise leaves us feeling confident that nothing has fallen through the cracks."

"What a great agency...very courteous and professional, ty so much for fitting all my needs, would highly recommend chaz to help you get the best deals..ty so much"

"Excellent customer care and information. Michelle in knowledgeable, friendly and efficient."

"Chaz Steinkamp was fantastic in every way. He helped me find what coverage I needed for my car insurance and gave me great advice. Also, Chaz assisted me with how to get a AAA membership. Like a good neighbor, Chaz from State from was there. Thank you Chaz!"

"Excellent customer service. Joanna has been helping us for years and has always been friendly, knowledgeable, and customer focused. Thank you Joanna and your team! Kim G"

"We were looking for a Top Rated Auto Insurance company and State Farm came out on top. Thanks to our new agent Mr Chaz Steinkamp we are saving several hundred dollars every 6 months over our previous Auto Insurance providers. Allstate and Progressive both consistently increased our rates every renewal. Chaz took the time and asked all the questions needed to saves us a lot of money, and yet maintained premium coverage. Thank you Chaz. Paul C"

"Always a great experience any time I call. If it's a question, addition to my policy or a change it's always a wonderful conversation and I get the help I need the first time. Thanks to Michelle and everyone at State Farm."